About Us - Who Are We?

Based on rte 109 in Medway we proudly serve towns as far away as Natick & Dover to our east, Framingham & Southborough to our North, Grafton & Uxbridge to the west and The Attleboro's, Wrentham & Norfolk to our south (and all the towns in-between!).

We have a dedicated and experienced management team with many years experience with us in The Maids Home Services. Everyone on our team is focused on ensuring your home receives the most thorough house cleaning ever.

 

Paula is our General Manager and is responsible for overseeing all aspects of our business.  Having started as a team member in 1998 and subsequently leading a team, Paula has an experienced understanding of what thorough house cleaning is. Promoted to Training Manager in 2001, Paula has helped guide the growth of our business through the setting of high standards of quality of service. Paula grew up and still lives in Bellingham with her family.

 

 

 

 

Danielle joined our team as a team member in 2000 and is now our Customer Service Manager. It is likely that Danielle will be the first person answering our telephone during the day. Along with dealing with any customer phone calls, she is responsible for the setting and overseeing our cleaning schedule each day. Originally from Rhode Island, Danielle lives in Medway with her family.

 

 

 

 

Tammy is our Training Manager, responsible for the service delivery of our teams.  Over 90% of Laura's day is spent in customers' homes, supporting the teams to deliver excellent service through regular re-training and the training of our new team members. Our newest member of our management team Tammy joined us in 2006.

 

 

 

 

Theresa is our Sales Manager. With experience in The Maids as a team member, team leader, customer service manager and now Sales Manager, Theresa is perfectly placed to assist new customer enquiries. She can guide you through our services, understand your specific requirements for your home and give an accurate, reliable estimate right over the phone!